ADDITiONAL PRODUCT INFORMATION
- Shipping & Delivery
- Returns & Exchanges
- Installation & Care
All The Fan-Brand’s products are printed and assembled on-demand. Please allow up to three (3) standard business days for production and order processing. Five (5) to Seven (7) days are required for pool table lights. This does NOT include shipping time. Thank you for your understanding.
The Fan-Brand ships though out the United States and Canada. Unfortunately, we do not have the ability to provide products internationally.
All products typically ship within 72 hours after your order is placed. Standard shipping means your product should be delivered 7-10 business days after your order date.
Expedited shipping means your products should be delivered 4-5 business days after your order date. Currently, we are unable to provide Express shipping.
Shipping to Alaska or Hawaii is approximately 10-12 days after your order date.
Shipping to APO / FPO pricing will vary depending on the item. Please contact us directly at firstname.lastname@example.org to place your order instead of ordering directly on the website.
Our shipping carriers are UPS or FedEx. Please understand that our shipping times are only estimates and that delays may occur due to unforeseen issues with our carriers.
The Fan-Brand offers free returns or exchanges for any product within 30 days of receiving your order. You can return your product for store credit, a different product, or a full refund to your original payment method.
Unfortunately, returns for orders purchased outside of TheFan-Brand.com will not be accepted. Please return your items to the store / retailer where the original purchase was made.